* Note: Customized products do not support refunds/returns. Wait, the buyer shall bear the customs duties incurred when the buyer returns/replaces the product. Caused by the customer, such as: inappropriate size, the product is not wanted during transportation. Any item return and exchange within 7 days after delivery, the buyer will be responsible for the round-trip freight. Any item returned within 7 days of delivery, you need to pay the shipping cost yourself, and Cosplay Clan will charge a handling fee equal to 20% of the product price Any non-original condition, damaged or missing parts due to our mistakes After the wig is completely disassembled/try-on, the return is not supported Custom products are not refundable/refundable * Please do not return your purchase to the manufacturer. * Note: Customized products do not support refunds/returns. In order to complete your return, we need a receipt or proof of purchase. It must also be in its original packaging. Must be unused and in the same condition as the item received. The package was not received because of logistics The product is damaged due to our error and cannot be used If 7 days have passed after you received the product, we will not be able to provide you with a refund or exchange. We shall try our best to solve your problem to your satisfaction.For order returns or other abnormal issues, please contact the after-sales customer service via email policy is for 7 days. If you have any questions or suggestions,please email to us immediately.Your messages will be answered within 24hours. All costumes are pre-sale, I need 7-15 days to make. Email us if not receive items for more than 30 business days after full payment sent.ģ. All of the items will come with tracking number.Ģ. We will not send your order until it has cleared. Great choice for Halloween party and cosplay shows.ġ. Faux Leather items can only be dry-cleaned, hung in a cool and ventilated place, forbidden to be exposed under the sun and washed in water.ģ. The pictures are taken by ourselves, they are shown just for customers' reference, it may be a little difference due to different light environment or display device.Ģ. Full set: Dress, Sleeves, arm guard, pants, Twitter, decorationġ. Material: Satin, spandex, pearlite, hard meshģ.
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